{"id":63352,"date":"2021-07-16T10:27:12","date_gmt":"2021-07-16T10:27:12","guid":{"rendered":"https:\/\/kortext24.hwb-demo.co.uk\/stream\/?post_type=project&#038;p=63352"},"modified":"2024-09-02T13:29:44","modified_gmt":"2024-09-02T13:29:44","slug":"nottingham-trent-university","status":"publish","type":"project","link":"https:\/\/kortext.com\/stream\/success-stories\/nottingham-trent-university\/","title":{"rendered":"Creating positive impacts on student engagement with Nottingham Trent University"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/website-dark-blue-background.webp&#8221; custom_margin=&#8221;||-54px|||&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;|auto|-7px|2px|false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;Poppins|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;Poppins||||||||&#8221; header_text_align=&#8221;left&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;99.7%&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;|-73px||-10px||&#8221; custom_padding=&#8221;3.6%|9%|3.6%|0.6%||&#8221; animation_direction=&#8221;bottom&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;15px&#8221; box_shadow_blur=&#8221;45px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.15)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-8048ee98-ce8c-41b5-876c-e0d5362f7c6b%22:%91%22background_color%22%93}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>\u00a0Overview<\/h2>\n<ul>\n<li>\n<p>Nottingham Trent University launched a learning analytics pilot in 2013, leading to an institution-wide rollout of the NTU Student Dashboard.<\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 16px;\">The dashboard fosters dialogue between students, tutors, and support staff, positively impacting student engagement.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 16px;\"><\/span><span style=\"font-size: 16px;\">The model was adapted during COVID-19 to monitor online engagement and support students remotely.<\/span><\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][dipi_hover_box content_title=&#8221;Download the full story&#8221; use_content_icon=&#8221;on&#8221; content_icon=&#8221;&#xf381;||fa||900&#8243; content_icon_color=&#8221;#FFFFFF&#8221; content_icon_size=&#8221;45px&#8221; content_hover_title=&#8221;Download the PDF&#8221; use_content_hover_icon=&#8221;on&#8221; content_hover_icon=&#8221;&#xf381;||fa||900&#8243; content_hover_icon_color=&#8221;#FFFFFF&#8221; content_hover_content=&#8221;<\/p>\n<p>Read in greater detail how NTU are improving the use of learning analytics in contemporary HE.<\/p>\n<p>&#8221; use_content_hover_button=&#8221;on&#8221; content_hover_button_text=&#8221;Download&#8221; content_hover_button_link=&#8221;https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/Creating-positive-impacts-Case-Study-NTU.pdf&#8221; content_hover_button_link_target=&#8221;on&#8221; 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text_line_height=&#8221;1.9em&#8221; header_font=&#8221;Poppins||||||||&#8221; header_text_align=&#8221;left&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;left&#8221; min_height=&#8221;347.6px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;3.7%|0.8%|2.2%|6.5%||&#8221; animation_direction=&#8221;bottom&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;15px&#8221; box_shadow_blur=&#8221;45px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.15)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-92cd3d1d-a6ae-4a6a-b8ad-75ec25cbcbd4%22:%91%22background_color%22%93}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>The challenge<\/h2>\n<ul>\n<li>\n<p>Adapting the learning analytics model during COVID-19 to monitor online activities and support students at-risk.<\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 16px;\">Ensuring timely triggers, effective communication, and successful interventions while transitioning to fully online teaching.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 16px;\"><\/span><span style=\"font-size: 16px;\">Addressing disparities in engagement among students from disadvantaged backgrounds.<\/span><\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; 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header_text_align=&#8221;left&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;3.7%|1%|8.3%|6.5%||&#8221; animation_direction=&#8221;bottom&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;15px&#8221; box_shadow_blur=&#8221;45px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.15)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Nottingham Trent University&#8217;s approach<\/h2>\n<ul>\n<li>\n<p>Nottingham Trent University&#8217;s learning analytics model is based on Doug Clow\u2019s Learning Analytics Cycle, emphasising timely interventions based on student engagement data.<\/p>\n<\/li>\n<li>\n<p>The focus is on &#8220;engagement&#8221; rather than student demographics, enabling both students and staff to access and use the data effectively.<\/p>\n<\/li>\n<li>\n<p>StREAM technology powers the NTU Student Dashboard, providing real-time engagement insights and facilitating targeted interventions.<\/p>\n<\/li>\n<li>Nottingham Trent University set up a call campaign for those students with very low or low engagement for the last two weeks of the Spring term.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-primary-color&#8221; background_image=&#8221;https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/website-dark-blue-background.webp&#8221; custom_margin=&#8221;-22px||17px||false|false&#8221; custom_padding=&#8221;0px||60px||false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22background_color%22%93}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;22px|auto|20px|auto||&#8221; custom_padding=&#8221;44px||6px|||&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_font_size=&#8221;35px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;4px||10px|||&#8221; custom_padding=&#8221;8px|0px|0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>The <span style=\"color: #28bdd7;\">impact<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#16749D&#8221; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;80px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||5px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;0px||83px||false|false&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221; custom_margin__hover_enabled=&#8221;off|desktop&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;30px|20px|30px|20px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;60px|20px|60px|20px|false|false&#8221; background__hover_enabled=&#8221;on|desktop&#8221; background_color__hover=&#8221;rgba(69,73,80,0.36)&#8221; background_enable_color__hover=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_icon font_icon=&#8221;&#xf1eb;||fa||900&#8243; icon_color=&#8221;#28BDD7&#8243; icon_width=&#8221;65px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_icon][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Adapted to online learning<\/h3>\n<p>Nottingham Trent University set up a virtual call centre in summer 2020 to contact students with low engagement. Adaptations in the learning analytics model enabled Nottingham Trent University to better support students during the pandemic and they are now more prepared for hybrid teaching and learning.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;30px|20px|30px|20px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;60px|20px|60px|20px|false|false&#8221; background__hover_enabled=&#8221;on|desktop&#8221; background_color__hover=&#8221;rgba(69,73,80,0.36)&#8221; background_enable_color__hover=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_icon font_icon=&#8221;&#xe027;||divi||400&#8243; icon_color=&#8221;#28BDD7&#8243; icon_width=&#8221;65px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_icon][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Improved student outreach<\/h3>\n<p>Nottingham Trent University were able to use StREAM to identify students most at-risk in the low and no engagement categories. They made 5,700 calls to students. From this outreach, 780 student referrals were made to support services or personal tutors.\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;30px|20px|30px|20px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;60px|20px|60px|20px|false|false&#8221; background__hover_enabled=&#8221;on|desktop&#8221; background_color__hover=&#8221;rgba(69,73,80,0.36)&#8221; background_enable_color__hover=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_icon font_icon=&#8221;&#xf4ad;||fa||400&#8243; icon_color=&#8221;#28BDD7&#8243; icon_width=&#8221;65px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_icon][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Positive student feedback<\/h3>\n<p>With over 2,300 students engaged with via text and calls, Nottingham Trent University received<span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW178829810 BCX0\"><span class=\"NormalTextRun SCXW178829810 BCX0\"> positive feedback from 87% of students saying they appreciated the call, with 16% saying it led to a positive change in behaviour. That outreach, communication and referrals were made easier by StREAM benefitted students.\u00a0<\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;30px|20px|30px|20px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;60px|20px|60px|20px|false|false&#8221; background__hover_enabled=&#8221;on|desktop&#8221; background_color__hover=&#8221;rgba(69,73,80,0.36)&#8221; background_enable_color__hover=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_icon font_icon=&#8221;&#xe068;||fa||900&#8243; icon_color=&#8221;#28BDD7&#8243; icon_width=&#8221;65px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_icon][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Better use of interventions<\/h3>\n<p>Through Nottingham Trent University&#8217;s evaluation of their use of StREAM, preliminary findings suggest that call interventions are more effective than emails in changing student behaviour. 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