[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/website-dark-blue-background.webp” custom_margin=”||-54px|||” custom_padding=”0px||0px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_margin=”|auto|-7px|2px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.27.0″ text_font=”Poppins|300|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.9em” header_font=”Poppins||||||||” header_text_align=”left” header_2_font=”Poppins|600|||||||” header_2_font_size=”35px” header_2_line_height=”1.3em” background_enable_color=”off” background_enable_image=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”99.7%” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”left” custom_margin=”|-73px||-10px||” custom_padding=”3.6%|9%|3.6%|0.6%||” animation_direction=”bottom” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_vertical=”15px” box_shadow_blur=”45px” box_shadow_color=”rgba(0,0,0,0.15)” locked=”off” global_colors_info=”{%22gcid-8048ee98-ce8c-41b5-876c-e0d5362f7c6b%22:%91%22background_color%22%93}” theme_builder_area=”post_content”]<\/p>\n
Universities like Teesside University faced challenges supporting students during the shift to online learning during the pandemic.<\/p>\n<\/li>\n
Engagement analytics helped identify and support students at risk of disengagement.<\/span><\/p>\n<\/li>\n <\/span>The StREAM platform was used to enhance student support during the pandemic.<\/span><\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][dipi_hover_box content_title=”Download the full story” use_content_icon=”on” content_icon=”||fa||900″ content_icon_color=”#FFFFFF” content_icon_size=”45px” content_hover_title=”Download the PDF” use_content_hover_icon=”on” content_hover_icon=”||fa||900″ content_hover_icon_color=”#FFFFFF” content_hover_content=”<\/p>\n Read in greater detail how Teesside University are using StREAM for student support.<\/p>\n ” use_content_hover_button=”on” content_hover_button_text=”Download” content_hover_button_link=”https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/09\/Enhancing-student-support-at-Teesside-University.pdf” content_hover_button_link_target=”on” hover_box_align_front=”bottom” hover_box_align_back=”bottom” box_height=”320px” content_bg_color=”#16749D” content_bg_color_gradient_overlays_image=”on” content_bg_image=”https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/Website-content-images-2-2.jpg” content_bg_blend=”multiply” _builder_version=”4.27.4″ _module_preset=”default” content_title_text_color=”#FFFFFF” content_title_font_size=”30px” content_desc_text_color=”#FFFFFF” content_hover_title_text_color=”#FFFFFF” content_hover_desc_text_color=”#FFFFFF” background_enable_color=”off” background_image=”https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/5.webp” custom_content_hover_button=”on” content_hover_button_text_size=”14px” content_hover_button_text_color=”#FFFFFF” content_hover_button_bg_color=”RGBA(255,255,255,0)” content_hover_button_border_width=”2px” content_hover_button_border_color=”#FFFFFF” content_hover_button_border_radius=”10px” content_hover_button_font=”Poppins|500|||||||” content_hover_button_use_icon=”off” content_hover_button_custom_margin=”||||false|false” content_hover_button_custom_padding=”||||false|false” width=”100%” custom_margin=”||||false|false” custom_padding=”||0px|||” hover_enabled=”0″ border_radii=”on|20px|20px|20px|20px” border_color_all=”#6E2CD0″ border_color_all_content_hover_image=”RGBA(255,255,255,0)” global_colors_info=”{%22gcid-8048ee98-ce8c-41b5-876c-e0d5362f7c6b%22:%91%22content_hover_button_bg_color__hover%22%93}” content_hover_button_custom_padding__hover_enabled=”on|hover” overlay_bg_color_gradient_type_tablet=”linear” overlay_bg_color_gradient_type_phone=”linear” overlay_bg_color_gradient_type__hover=”linear” image_bg_color_gradient_type__hover=”linear” content_hover_button_bg_color__hover_enabled=”on|hover” content_hover_button_bg_color__hover=”#2d0962″ content_hover_button_bg_enable_color__hover=”on” content_hover_button_border_color__hover_enabled=”on|hover” content_hover_button_border_color__hover=”RGBA(255,255,255,0)” content_hover_button_border_radius__hover_enabled=”on|hover” content_hover_button_custom_margin__hover_enabled=”on|desktop” content_hover_button_custom_padding__hover=”||||false|false” content_hover_button_border_radius__hover=”10px” content_hover_button_custom_margin__hover=”||||false|false” theme_builder_area=”post_content” sticky_enabled=”0″][\/dipi_hover_box][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_margin=”|auto||2px|false|false” custom_padding=”50px|||||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_testimonial author=”Jonathan Eaton” job_title=”Academic Registrar” company_name=”Teesside University” quote_icon=”off” _builder_version=”4.27.0″ _module_preset=”default” body_font=”||on||||||” body_font_size=”16px” author_font_size=”16px” position_font=”|600|||||||” position_text_color=”#28BDD7″ position_font_size=”16px” company_font=”|600|||||||” company_text_color=”#28BDD7″ company_font_size=”16px” background_color=”#151619″ background_layout=”dark” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n We realized that we needed a consistent approach to how we manage and record all our data in order to understand the complexity of the picture at Teesside and learning analytics was identified as our solution.<\/p>\n<\/blockquote>\n [\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.27.0″ text_font=”Poppins|300|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.9em” header_font=”Poppins||||||||” header_text_align=”left” header_2_font=”Poppins|600|||||||” header_2_font_size=”35px” header_2_line_height=”1.3em” background_enable_color=”off” background_enable_image=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”left” min_height=”347.6px” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”3.7%|0.8%|2.2%|6.5%||” animation_direction=”bottom” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_vertical=”15px” box_shadow_blur=”45px” box_shadow_color=”rgba(0,0,0,0.15)” locked=”off” global_colors_info=”{%22gcid-92cd3d1d-a6ae-4a6a-b8ad-75ec25cbcbd4%22:%91%22background_color%22%93}” theme_builder_area=”post_content”]<\/p>\n Remote learning increased the risk of student disengagement and mental health issues.<\/p>\n<\/li>\n Identifying students in need of support was difficult without face-to-face interactions.<\/p>\n<\/li>\n Teesside University needed to adapt their support systems to the new digital environment.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/website-dark-blue-background.webp” min_height=”283.1px” custom_margin=”2px|||||” custom_padding=”27px|1px|34px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_margin=”|-71px|50px|45px||” custom_padding=”50px||0px|||” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” 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theme_builder_area=”post_content”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_testimonial author=”Jonathan Eaton” job_title=”Academic Registrar” company_name=”Teesside University” quote_icon=”off” _builder_version=”4.27.0″ _module_preset=”default” body_font=”||on||||||” body_font_size=”16px” author_font_size=”16px” position_font=”|600|||||||” position_text_color=”#28BDD7″ position_font_size=”16px” company_font=”|600|||||||” company_text_color=”#28BDD7″ company_font_size=”16px” background_color=”#151619″ background_layout=”dark” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n We\u2019ve connected all of our student support functions through the referral function in StREAM, making our processes far more streamlined than they ever were previously.<\/p>\n A key factor in the positive response we\u2019ve had to StREAM is the introduction of our Learning Analytics Code of Practice. Students like the transparency and that we are clear about how their data will be used.<\/span><\/p>\n<\/blockquote>\n [\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_margin=”21px|auto|29px|2px|false|false” custom_padding=”50px||50px|||” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_testimonial author=”Jonathan Eaton” job_title=”Academic Registrar” company_name=”Teesside University” quote_icon=”off” _builder_version=”4.27.0″ _module_preset=”default” body_font=”||on||||||” body_font_size=”16px” author_font_size=”16px” position_font=”|600|||||||” position_text_color=”#28BDD7″ position_font_size=”16px” company_font=”|600|||||||” company_text_color=”#28BDD7″ company_font_size=”16px” background_color=”#151619″ background_layout=”dark” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n We are now, more than ever, relying on understanding how our students are engaging remotely and being able to put timely support in place for those who are beginning to struggle. It would have been impossible for us to do this as effectively without StREAM and their flexible and supportive team, it really has come into its own during the pandemic.<\/p>\n<\/blockquote>\n [\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.27.0″ text_font=”Poppins|300|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.9em” header_font=”Poppins||||||||” header_text_align=”left” header_2_font=”Poppins|600|||||||” header_2_font_size=”35px” header_2_line_height=”1.3em” background_enable_color=”off” background_enable_image=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” module_alignment=”left” custom_padding=”3.7%|1%|8.3%|6.5%||” animation_direction=”bottom” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_vertical=”15px” box_shadow_blur=”45px” box_shadow_color=”rgba(0,0,0,0.15)” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n Teesside University adopted an institutional approach to student support and used engagement data to track student participation.<\/p>\n<\/li>\n Proactive outreach through calls and emails was prioritised based on engagement levels.<\/span><\/p>\n<\/li>\n <\/span>Real-time data allowed for timely interventions and support.<\/span><\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”gcid-primary-color” background_image=”https:\/\/kortext.com\/stream\/wp-content\/uploads\/2024\/08\/website-dark-blue-background.webp” custom_margin=”-22px||17px||false|false” custom_padding=”0px||60px||false|false” border_radii=”on|20px|20px|20px|20px” border_width_all=”3px” border_color_all=”#FFFFFF” global_colors_info=”{%22gcid-primary-color%22:%91%22background_color%22%93}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.26.0″ _module_preset=”default” custom_margin=”22px|auto|20px|auto||” custom_padding=”44px||6px|||” animation_style=”fade” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.26.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_font=”|600|||||||” header_2_font_size=”35px” text_orientation=”center” custom_margin=”4px||10px|||” custom_padding=”8px|0px|0px|||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#16749D” divider_weight=”3px” _builder_version=”4.27.0″ _module_preset=”default” max_width=”80px” module_alignment=”center” custom_margin=”||5px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_padding=”0px||83px||false|false” animation_style=”fade” global_colors_info=”{}” custom_margin__hover_enabled=”off|desktop” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.26.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”30px|20px|30px|20px|false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}” custom_padding__hover_enabled=”on|hover” custom_padding__hover=”60px|20px|60px|20px|false|false” background__hover_enabled=”on|desktop” background_color__hover=”rgba(69,73,80,0.36)” background_enable_color__hover=”on” theme_builder_area=”post_content”][et_pb_icon font_icon=”||fa||900″ icon_color=”#28BDD7″ icon_width=”65px” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_icon][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_3_font_size=”24px” text_orientation=”center” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n Thousands of students were contacted and supported during key academic periods. Engagement data informed targeted interventions, preventing students from “falling through the cracks.”\u00a0<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.26.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”30px|20px|30px|20px|false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}” custom_padding__hover_enabled=”on|hover” custom_padding__hover=”60px|20px|60px|20px|false|false” background__hover_enabled=”on|desktop” background_color__hover=”rgba(69,73,80,0.36)” background_enable_color__hover=”on” theme_builder_area=”post_content”][et_pb_icon font_icon=”||divi||400″ icon_color=”#28BDD7″ icon_width=”65px” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_icon][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_3_font_size=”24px” text_orientation=”center” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n Student were more satisfaction with the support provided, especially during a turbulent time and as such Teesside University improved student retention and wellbeing through data-driven support.<\/span><\/span>\u00a0<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.26.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”30px|20px|30px|20px|false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}” custom_padding__hover_enabled=”on|hover” custom_padding__hover=”60px|20px|60px|20px|false|false” background__hover_enabled=”on|desktop” background_color__hover=”rgba(69,73,80,0.36)” background_enable_color__hover=”on” theme_builder_area=”post_content”][et_pb_icon font_icon=”||fa||900″ icon_color=”#28BDD7″ icon_width=”65px” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_icon][et_pb_text 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The challenge<\/h2>\n
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Teesside University’s approach<\/h2>\n
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The impact<\/span><\/h2>\n
Supported students<\/h3>\n
Student satisfaction<\/h3>\n
Scalable solution<\/h3>\n