[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2024\/08\/background.webp” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”21px” header_font=”||||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”50px” text_orientation=”center” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
For students and other users<\/p>\n
We’re<\/span> here to help you get the most out of our digital <\/span>eTextbook<\/span> platform, ensuring a smooth and successful learning experience, regardless of whether you’re logging into our platform for the first time, or are just needing a reminder of what you have access to. <\/span><\/span><\/p>\n Click on the image below to read our Student Guide and discover everything you need to know!<\/span><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2024\/08\/background.webp” custom_margin=”||-18px|||” custom_padding=”0px||4px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px||2px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2025\/08\/Screenshot-2025-08-20-145404.png” alt=”Student Guide Front Cover” title_text=”Screenshot 2025-08-20 145404″ url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzNjU2In19@” align=”center” disabled_on=”on|off|off” _builder_version=”4.27.4″ _dynamic_attributes=”url” _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2024\/08\/background.webp” custom_padding=”5px|||||” global_colors_info=”{}”][et_pb_row admin_label=”Row” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” link_text_color=”#2dcd70″ header_2_text_color=”#FFFFFF” header_2_font_size=”27px” text_orientation=”center” custom_margin=”-9px|||||” custom_padding=”21px|||||” global_colors_info=”{}”]<\/p>\n Prefer visual learning? Our video tutorials walk you through key features on the platform, ensuring you have the tools you need to succeed.<\/span><\/span>These videos are short, focused, and designed to help you master the platform in no time. You can watch them at your own pace and revisit them whenever you need a refresher.<\/span>\u00a0<\/span><\/p>\n We have a page dedicated to videos. Watch more here<\/a>.<\/span>\u00a0<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”-20px|auto||auto||” custom_padding=”66px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”23px” header_font=”|||||on|||” header_text_align=”center” header_text_color=”gcid-c8460507-97cd-4922-97c0-9cde13cd66be” header_font_size=”49px” header_2_text_color=”#FFFFFF” header_2_font_size=”19px” text_orientation=”center” custom_margin=”||-18px|||” custom_padding=”||17px|||” global_colors_info=”{%22gcid-c8460507-97cd-4922-97c0-9cde13cd66be%22:%91%22header_text_color%22%93}”]<\/p>\n [\/et_pb_text][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=n5t9cT1U7wY” image_src=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2025\/08\/thumb-1.jpg” play_icon_color=”#2bce6e” font_icon=”||fa||900″ thumbnail_overlay_color=”rgba(110,44,208,0.64)” _builder_version=”4.27.5″ _module_preset=”default” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”23px” header_font=”|||||on|||” header_text_align=”center” header_text_color=”gcid-c8460507-97cd-4922-97c0-9cde13cd66be” header_font_size=”50px” header_2_text_color=”#FFFFFF” header_2_font_size=”19px” text_orientation=”center” custom_margin=”||-18px|||” custom_padding=”||17px|||” global_colors_info=”{%22gcid-c8460507-97cd-4922-97c0-9cde13cd66be%22:%91%22header_text_color%22%93}”]<\/p>\n [\/et_pb_text][et_pb_video src=”https:\/\/vimeo.com\/462686316″ image_src=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2024\/09\/acccessibility-cover-1.webp” play_icon_color=”#2bce6e” font_icon=”||fa||900″ thumbnail_overlay_color=”rgba(110,44,208,0.64)” admin_label=”Video” _builder_version=”4.27.0″ _module_preset=”default” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”23px” header_font=”|||||on|||” header_text_align=”center” header_text_color=”gcid-c8460507-97cd-4922-97c0-9cde13cd66be” header_font_size=”50px” header_2_text_color=”#FFFFFF” header_2_font_size=”19px” text_orientation=”center” custom_margin=”||-18px|||” custom_padding=”||17px|||” global_colors_info=”{%22gcid-c8460507-97cd-4922-97c0-9cde13cd66be%22:%91%22header_text_color%22%93}”]<\/p>\n [\/et_pb_text][et_pb_video src=”https:\/\/vimeo.com\/386674045″ image_src=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2024\/09\/Kortext-on-Mobile.webp” play_icon_color=”#2bce6e” font_icon=”||fa||900″ thumbnail_overlay_color=”rgba(110,44,208,0.64)” admin_label=”Video” _builder_version=”4.27.0″ _module_preset=”default” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2024\/08\/background.webp” custom_padding=”0px||5px|||” collapsed=”off” global_colors_info=”{}”][et_pb_row admin_label=”Row” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” link_text_color=”#2dcd70″ header_2_text_color=”#FFFFFF” header_2_font_size=”27px” text_orientation=”center” custom_margin=”-9px|||||” custom_padding=”20px|||||” global_colors_info=”{}”]<\/p>\n Got any questions? Our Frequently Asked Questions (FAQs) section is here to provide quick answers to common enquiries. If you don\u2019t find what you\u2019re looking for, our support team is always ready to assist.<\/span>\u00a0<\/span>Didn’t<\/span> find what <\/span>you’re<\/span> looking for? Visit our FAQs page<\/a>.<\/span><\/span>\u00a0<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”C||divi||400″ icon_color=”#FFFFFF” _builder_version=”4.27.5″ _module_preset=”default” toggle_text_color=”#FFFFFF” toggle_font=”|600|||||||” body_text_color=”#FFFFFF” body_font_size=”16px” body_link_text_color=”#2dcd70″ max_height=”795px” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ border_radii=”on|20px|20px|20px|20px” border_color_all=”#FFFFFF” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”How can I log in to my Kortext account? ” open=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n You can log in to your Kortext account through the <\/span>sign-in<\/span> page here<\/span>\u00a0<\/span><\/a><\/p>\n If your university is providing your eTextbooks, your login details will be sent to your university email address or access will be provided through your VLE.<\/span>\u00a0<\/span><\/p>\n You can also access your Kortext account by clicking ‘Sign up’ and ‘Sign up through your institution”. After selecting your institution, the authentication portal will open and you’ll be able to access your account.\u00a0<\/span>\u00a0<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I reset my password? ” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n Yes, you can!\u00a0<\/span>\u00a0<\/span><\/p>\n From our <\/span>login page<\/span><\/a>, you can select \u2018Forgot password?\u2019 and follow the instructions to receive an automated Password Reset email. If you do not receive a link to reset, check your spam inbox as it can sometimes end up there.\u00a0<\/span>\u00a0<\/span><\/p>\n If you are still unable to access your account, please do not hesitate to <\/span>get in touch with<\/span> us via <\/span>our<\/span> <\/span><\/span>support form<\/span><\/span><\/a>.<\/span><\/span>\u00a0<\/span><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I can\u2019t find my eTextbook(s)?” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n Firstly, check that you are signing in with the correct email address (this is usually your university email address) and that you are accessing via the correct method. Further information on how to initially access your e-textbooks can be found <\/span>here<\/span><\/a>.\u00a0<\/span>\u00a0<\/span><\/p>\n If you have already done this and are still unable to see the books you are expecting, please contact us via our <\/span>support form<\/span><\/a>.<\/span>\u00a0<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is My files?” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n With My files you can upload your own files to Kortext and take advantage of Kortext\u2019s functionalities.<\/span>\u00a0<\/span><\/p>\n My files support file types such as .pdf, .ePub, .xlc, .doc(x), and .ppt.<\/span>\u00a0<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I request DRM free files?” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n Kortext’s reader offers numerous features to support students with accessibility needs. However, if you are a student and require a DRM free file, please contact your university library or disability office. They will contact the publisher and arrange this for you.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”C||divi||400″ icon_color=”#FFFFFF” _builder_version=”4.27.0″ _module_preset=”default” toggle_text_color=”#FFFFFF” toggle_font=”|600|||||||” body_text_color=”#FFFFFF” body_font_size=”16px” body_link_text_color=”#2dcd70″ max_height=”795px” custom_margin=”||||false|false” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” border_color_all=”#FFFFFF” global_colors_info=”{}”][et_pb_accordion_item title=”How can I highlight and make notes? ” open=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n To highlight or make notes, click and drag your mouse across a section of text and an option box will appear. Here you can select different colours to highlight the text and click ‘Add note’<\/span> to make an annotation.\u00a0<\/span><\/p>\n A list of your notes and highlights is available for reference by clicking on the symbol of a page and plus icon on the left-hand sidebar of the book’s page. If you click on one of the listed annotations, the book will open to the corresponding section of text.<\/span>\u00a0<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What accessibility features does Kortext have? ” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n Our accessibility features include:<\/span>\u00a0<\/span><\/p>\n You can find out more about our commitment to accessibility on our website<\/a>.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a read-aloud option available?” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n Yes, with the exception of the Mac app, we have a built in ‘Read-aloud’ option available through our app on Windows, Android, and iOS devices. You can select the section of text you would like to be read aloud to you, and from the option list which appears, select ‘Read Aloud’. Alternatively, if you click on the \u2018Person symbol\u2019 in the top-righthand corner of the screen, the entire page will be read aloud.\u00a0<\/span>\u00a0<\/span><\/p>\n If you are accessing through the online reader, Kortext is compatible with the following external read-aloud software: NV Access, JAWS, TalkBack and VoiceOver.\u00a0<\/span>\u00a0<\/span><\/p>\n Due to system limitations <\/span>regarding<\/span> publisher content, the Mac app does not currently offer the read-aloud functionality that <\/span>all of<\/span> our other apps do.<\/span><\/span>\u00a0<\/span><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What’s the Kortext Open Resources Collection (KORC)?” _builder_version=”4.27.0″ _module_preset=”default” body_link_text_color=”#FFFFFF” global_colors_info=”{}” open=”off”]<\/p>\n The KORC is a set of free<\/span>\u00a0<\/span>to access<\/span>, online educational materials that you can use to support your learning.<\/span><\/span><\/p>\n These resources include textbooks and videos, all of which are available at no cost. The best part about this content is that you can access and use these materials whenever you need them, whether\u00a0<\/span><\/span>you\u2019re<\/span>\u00a0<\/span>studying for an exam, working on a project, or just trying to better understand a topic.<\/span><\/span>\u00a0<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/kortext.com\/student-hub\/wp-content\/uploads\/2024\/08\/background.webp” custom_padding=”5px||8px|||” collapsed=”on” global_colors_info=”{}”][et_pb_row admin_label=”Row” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”10px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” link_text_color=”#2dcd70″ header_2_text_color=”#FFFFFF” header_2_font_size=”27px” text_orientation=”center” custom_padding=”82px|||||” global_colors_info=”{}”]<\/p>\n We\u2019re committed to providing you with the best support possible, ensuring your experience with our platform is smooth.<\/span>\u00a0<\/span><\/p>\n If you encounter any platform-related issues or have any further enquiries please visit our support portal<\/a> or fill out <\/span><\/span>this<\/span><\/span><\/a> form.<\/span><\/span>\u00a0<\/span><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Platform support For students and other users We’re here to help you get the most out of our digital eTextbook platform, ensuring a smooth and successful learning experience, regardless of whether you’re logging into our platform for the first time, or are just needing a reminder of what you have access to. Click on the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-fullwidth.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-32404","page","type-page","status-publish","hentry"],"yoast_head":"\nVideo tutorials<\/h2>\n
How to use the Kortext platform<\/h2>\n
Accessibility on Kortext<\/h2>\n
Kortext on mobile<\/h2>\n
Frequently asked questions<\/span><\/span><\/h2>\n
\n
Contacting Support<\/span><\/span>\u00a0<\/span><\/h2>\n