Kortext accessibility statement

1. Overview and support 

Kortext is committed to providing an inclusive and accessible learning experience for all users. We continually improve our eReader to remove barriers to access and ensure our tools and content are usable by people with a wide range of access needs. 

We provide 24/7 accessibility support. If you experience any problems, have any queries or want to share any feedback, please email us at accessibility@kortext.com or call us on 01202 551203. We aim to respond within 24 business hours. 

To locate the Kortext accessibility statement, go to the Kortext website footer. Under ‘Information’, choose ‘Accessibility statement.’

 

2. Standards and compliance 

The Kortext eReader (web app and desktop version) is conformant with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, verified through an independent accessibility audit completed in 2025. 

Our alignment with WCAG 2.2 AA supports compliance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.  

The Kortext eReader adopts European Accessibility Act principles as best practice, with conformance assessed against EN 301 549. 

Downloadable content is supported in accessible formats, consistent with EPUB Accessibility 1.1 and PDF/UA principles where applicable, and alternative formats are provided to meet individual learner needs in line with the Equality Act 2010. 

The Kortext eReader also conforms to the Revised Section 508 Standards (updated 2018) which integrate WCAG requirements into U.S. federal accessibility law. 

An Accessibility Conformance Report (VPAT v2.5) for the Kortext eReader is available on request. Please contact accessibility@kortext.com to request a copy. 

 

3. Accessibility governance, testing and quality assurance 

Accessibility is supported by structured governance, active monitoring and independent verification.  

Our testing includes automated checks (semantics, contrast, forms and interaction), keyboard-only testing, low-vision evaluation (zoom, text resizing, colour/contrast, text spacing), focus management and status messaging review, and screen reader testing across desktop and mobile environments. 

We validate key user journeys such as opening and reading EPUB/PDF content, navigating via table of contents, searching, creating bookmarks and notes, and using study tools such as highlights and flashcards. 

 

4. Operability and assistive technology compatibility 

All primary functionality is operable with a keyboard. A clear focus indicator is provided and focus order follows a logical sequence. Users can bypass repetitive content via skip links, headings, landmark regions and table-of-contents navigation. 

Kortext is compatible with major assistive technologies, including JAWS, NVDA, VoiceOver and TalkBack. Our native apps are tested with their respective operating system screen readers. 

 

5. Screen reader compatibility matrix 

Platform	Browser/app	Screen reader(s)
Windows	Chrome, Edge, Firefox	JAWS, NVDA
macOS/iOS	Safari	VoiceOver
Android	Chrome	TalkBack
Native apps	Windows, iOS, Android	Built-in OS screen readers

 

6. Accessible reading features 

Responsive interface and global zoom: the Kortext web interface is fully responsive and adapts to different screen sizes, devices and orientations. Users can scale the entire interface using native browser zoom controls with no loss of content, clarity or functionality. 

For EPUB content, options include: reflowable text; structured navigation; adjustable fonts (including OpenDyslexic) and spacing; scroll or page-based views; adjustable page width and text size; multiple layout options; and a choice of background colours (such as yellow, blue, green, dark mode, etc.) to assist users.   

PDF content can be viewed using fit‑to‑width and fit‑to‑height display options, with zoom and magnification controls available to support low‑vision needs. 

Users can also switch the interface language from inside the eReader. There are 12 available languages, including Arabic, French and German, allowing users to select the language that best supports their learning preferences. 

 

7. Read aloud (text-to-speech) 

The Kortext eReader includes an integrated read aloud feature for EPUB and supported PDF content across our web and native apps. 

On the web, select text and choose Read aloud; on Windows, use the toolbar icon; on iOS and Android, access Read aloud/VoiceOver from the eReader menu. Users can change narrator voice and adjust speed. 

 

8. Navigation and structure 

Content and interfaces are structured with semantic headings, lists and landmarks. Navigation examples include using the table of contents, searching for words or phrases, and moving by page/location numbers. Bookmarks, notes and highlights can be created and navigated via the sidebar. 

 

9. Images, multimedia and alternative text 

Where provided by publishers, images include alternative text. Colour is not used as the sole means of conveying information. Transcripts for audio and video content can be provided on request via accessibility@kortext.com. 

 

10. Study tools accessibility 

The study tools (highlights, notes, bookmarks and flashcards) available in the Kortext eReader are designed to be accessible and operable via keyboard and screen readers. Users can export notes and highlights via the sidebar. 

 

11. Offline reading 

Kortext desktop and mobile apps allow offline access. Books can be downloaded from their thumbnail or via the book menu. A down-arrow indicates a title is not yet downloaded; a tick indicates it has been downloaded. Once a user is online again, all offline study activity in a book syncs across a user’s devices. 

 

12. Copying, printing and Digital Rights Management (DRM) 

Some content is protected by DRM. Copy/print limits may apply and are displayed in our app readers as follows: ‘X page(s) remaining left to print / You can submit a max of X page(s) per print request for this title’. DRM-free titles carry no restrictions and are clearly marked in the eReader and the book’s information panel. 

Alternative DRM-free copies can be provided as reasonable adjustments. We aim to fulfil requests for accessible or DRM-free formats within 1–5 business days, depending on publisher turnaround. 

 

13. Keyboard shortcuts (overview) 

Action	Shortcut keys
Move between elements	Tab / Shift + Tab
Navigate content (scroll)	Arrow keys
Next / Previous page	Space / Shift + Space
Navigate pages	Page Up / Page Down or Fn + Up / Down arrow
Jump to first / last page	Home / End or Fn + Left / Right arrow
Zoom in / out / reset	Ctrl or Cmd + Plus / Minus / 0
Search within book	Ctrl or Cmd + F
Open Table of Contents	Ctrl or Cmd + T
Open context menu	Menu key / Shift + F10

14. Troubleshooting shortcuts or actions