In a new Wonkhe article, Dr Rachel Maxwell and Dr Steve Briggs (University of Bedfordshire) argue that academic support must evolve to meet modern student needs. They highlight the importance of high-quality engagement data to better target limited resources. Their proposed “nested model” focuses on four pillars: personal tutoring, academic skills, graduate competencies, and engagement insight, with wellbeing and access as core foundations.

We’re offering universities a bespoke Student Risk Report, offering insights on student engagement and students who are currently at risk of early withdrawal as determined by the StREAM algorithm.

In light of the mental health crisis, Rachel Maxwell explores how effective, holistic student support requires the use of analytics based on both engagement and wellbeing to provide frontline staff with a richer picture of their students.

Rachel Maxwell and Steve Briggs put the case for involving specialist staff in personal academic tutoring systems

Rachel Maxwell shares insight from University of Keele’s use of engagement analytics to improve student retention in the foundation year

Janice Kay, Special Advisor to the Vice-Chancellor of the University of Exeter and to Kortext, discusses the importance of using digital platforms and engagement data to enhance educational gain and student outcomes.

Personal tutoring is an aspect of academic practice. Debbie McVitty and Rachel Maxwell asked academics how they view it.

Leaders from six institutions working to transform their academic support provision reflect on what they are trying to achieve.