It is tricky to infer direct causation from academic support to student success, but it can be done. Debbie McVitty and Rachel Maxwell called in the experts.

Universities can use data insights from end-to-end digital platforms to drive student learning engagement and improve academic outcomes.

Compassionate student communication that ensures engagement is personal and unique to each student could enhance the university experience.

Student success means ensuring every student is given the opportunity to become the best student – and individual – they can be. Here, Dr David Grey and Dr Rachel Maxwell discuss why a personal tutoring system without students at its heart is not fit for purpose.

This HEPI blog was kindly authored by Simon Rimmington, Director of the Foundation Year at Keele University. His piece is a case study of how a data-driven approach can support student success.

Technology supporting learning and teaching should stand or fall by whether it can contribute to keeping students consistently engaged in learning, says Janice Kay.

A year ago, generative AI like ChatGPT was barely on our radar. Today, the technology has moved into the mainstream. Universities are now trying to deal with the developments in terms of how it will impact workflows, job roles and education itself. 

Drawing on insight from a new Wonkhe/Solutionpath project, Rachel Maxwell and Debbie McVitty explore how universities are approaching the wicked problem of reimagining academic support.

Citing main reason is to improve student support by identifying students who might not necessarily seek help themselves.

A national survey has found that 80% of undergraduate students support the use of learning engagement analytics at higher education institutions, while almost three quarters (71%) of students agree that engagement data should be used to help universities understand what additional academic support individuals might need.

Nottingham Trent University (NTU) had a visit from the BBC and the Princess of Wales to showcase their great initiatives for student mental health and wellbeing support, including their use of learning analytics and their StREAM student engagement dashboard!