Professional services
Implementing student engagement analytics software is a strategic move that can transform your institution. Successful software adoption goes beyond installation — it’s about a seamless integration tailored to your institution’s unique needs.
The power of Professional Services
Software implementation is a partnership.
Our team provides first-class customer service, deeply understanding your unique objectives.
With over a decade of experience delivering our StREAM solution to a wide range of universities, we’ve fine-tuned our support packages to pre-empt and swiftly address common challenges that our customers face.
Tailored roadmap for success
Collaborate with our experts to create a customised implementation strategy. We work with you and take the time to understand your institutional processes, tailoring our approach to establish a suitable delivery plan.
Accelerated time-to-value
Our team expedites the implementation process, helping you identify and remove any obstacles. Through knowledge transfer, hands-on training, consultation, collaboration and sharing best practice, we empower your team to swiftly harness the full potential of the StREAM platform.
Knowledge transfer and training
Equip your team with the skills and confidence to navigate our software independently and share that knowledge across your institution to get the most out of StREAM.
Ongoing support and optimisation
Our commitment extends beyond the launch of StREAM. We provide continuous support to address any issues, answer queries, and ensure that your system evolves with your institution. Regular check-ins and optimisation services keep your software aligned with your needs.
Risk mitigation
Leverage our expertise to mitigate any software implementation risks. Our experienced team anticipates and proactively addresses challenges, ensuring a seamless transition for your institution.
Our user community
When you partner with us, you can join our active and engaged community of STREAM users, where members benefit both from our support and engagement with peers across the higher education sector.
Engage
With regular webinars, newsletters and opportunities to undertake research and share best practice across the sector, our active user community supports all StREAM users.
Feedback
Your feedback is important, helping us to ensure that StREAM continues to meet your needs. There’s plenty of opportunity to feed into our product development.
Support
You’ll get access to a support hub full of helpful information and insight, as well as continued support from our Professional Services teams.
Learn
With plenty of insights and possibilities to share best practice across the sector, you’ll be able to keep learning and stay up to date with the latest thinking around engagement analytics.
Success stories from universities just like yours
We work in partnership with higher education institutions across the UK to co-create our product and, in turn, deliver a personalised education experience for all students.
Hear from our StREAM community on how their learning analytics dashboards are inspiring student success.
What our partners say
I’m looking forward to watching StREAM evolve to meet the new challenges across higher education as we look for new insights, pedagogies and strategies to maximise the success for all students.
It’s not just about how they’re getting on academically or [...] pastorally. There has to be a merging of the two and I think that’s what is critical to us at ULaw and why StREAM plays a key role.
It is essential that some form of ‘reach-out’ to students is initiated as early as possible, and this should be characterised by being supportive, open, and honest. This is underpinned by the StREAM learner analytics platform.
I'm convinced that data from StREAM will help us tailor our curriculum, teaching, and assessment to be inclusive and aligned with our strategy to support all students' educational goals.
StREAM has been invaluable in ensuring that we can continue to Support our students whilst they learn off-campus, it would have been impossible for us to do this as effectively without StREAM and being able to put timely support in place.
Trusted by globally respected universities
Already a part of our user community?
Here’s some quick links to help you get the support you need.
Discover how student engagement analytics can support your institutional goals
StREAM has been helping universities like yours improve student outcomes for over a decade.
Whether you’re looking for engagement insights across your university, to scale up your approach to personal tutoring and pastoral support or to improve student retention, StREAM is here to help.
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